Frequently Asked Questions

What areas do you cover?

I cover all areas of Liverpool, St Helens, Widnes, Runcorn (Bridge Fee Applies) and Wirral (Tunnel Fee Applies).

Do you charge for travel?

I don’t charge travel up to 10 miles from my home. If you live over 10 miles then I do charge a travel fee of 25p per mile

eg. 15 miles from my home - first 10 miles would be free then £1.25 for the additional 5 miles.

I’m worried about leaving my keys with a stranger. How can you reassure me?

I always provide a meet and greet with potential clients so you can meet me in person, ask any questions and get to know me ☺️. I keep all keys in a securely locked lock box somewhere safe so your keys will never be on display. If you have any concerns you can contact me anytime! You may like to read my testimonials before hand for extra reassurance! ☺️

Do you offer a meet and greet?

Yes I always offer a meet and greet with clients so I can get to know you and your cat/s. This is where you can ask me questions, show me around and hand over the key. This is free of charge and there’s no obligation to go ahead if you’re not happy! :)

Do you only look after cats?

Not at all! I can look after small animals too as an add on to the cat sitting (see prices).

Will you send me updates on how my cat is doing?

Yes! I send full reports with photos and videos via WhatsApp. :)

How much notice do you need for booking?

I always ask you book as far in advance as you can as I may get booked up especially around peak times. If this isn’t possible eg. Family emergency or last minute trip, I will always try my best to fit you in!

When will you visit my cats?

I will always try to stick to your preferred times but I will let you know if I am running late or I’ll let you know at booking if it might be a different time. It will be between the hours of 8am - 8pm (7am can be requested if cats are on medication which is needed to be early).

How long do you visit my cat for?

I offer either 30 or 60 minute visits with your cats depending on their needs. Typically if your cat goes outside a lot and has an easy feeding regime I’d recommend 30 minutes, if you have a cat/s who are indoors and really crave attention, 5+ cats or if your cats have complex feeding regimes I’d recommend 60.

Are you able to give medication?

I can give medicine in food and I am trained to give Pills and syringe medicine orally but not trained for injections. I am happy to give medicine aslong as it is safe for me to do so (Ie. Your cat won’t bite or scratch me whilst being given the medicine).

Are you insured?

I certainly am! I am insured with Pet Plan Sanctuary and I am DBS checked. Proof of both can be shown upon request!

What happens in case of an emergency?

In the unlikely event an emergency will arise; I will do everything in my power to contact you or your emergency contact before proceeding with anything.

Once contact is made we can work together to assess the emergency and come up with a solution.

What happens if I’m delayed home? Will you continue visiting my cat?

Of course! If you let us know that you’re going to be delayed we can absolutely carry on visiting until you return.

Are you okay with cameras outside or around the house?

Of course. I have no problem with cameras inside or outside the home, just let me know if you have any beforehand :)

LiverPurrs Cat Sitting

Purrfect Cat Sitting In Liverpool & Surrounding Areas

Frequently Asked Questions

LiverPurrs Cat Sitting

Purrfect Cat Sitting In Liverpool & Surrounding Areas

Frequently Asked Questions

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