Purrfect Cat Sitting In Liverpool & Surrounding Areas
Purrfect Cat Sitting In Liverpool & Surrounding Areas Purrfect Cat Sitting In Liverpool & Surrounding Areas Purrfect Cat Sitting In Liverpool & Surrounding Areas
Terms & Conditions
Terms & Conditions
Bookings
When sending a request a quote will be sent to client then if client is happy with price, an invoice will be sent afterwards. It is the clients responsibility to check the dates are correct before payment is sent.
Security
Liverpurrs undertake to treat all data about clients, sitters, prospective clients and prospective sitters as strictly confidential and will not be sold or passed onto any third parties.
All keys when not in use will be kept in a secure key safe lock box. Keys will not be marked with any client details but will be identified by your pet’s names.
Any client details will be kept securely locked away and if clients wish to not use the service anymore their details will be destroyed.
Client is responsible for making sure their house is secure before leaving as Liverpurrs won’t be held liable for any break-ins during service.
Payment
Client is responsible for paying the invoice Atleast 7 days before service is due to take place. We will send you a reminder 2 days before the due date which gives you 48 hours to pay the balance.
Clients must pay within 30 days of invoice payment date. If not paid within this time frame a £12 late fee will be added to the invoice.
Cancellations
Notice of cancellation for cat sitting visits must be given atleast 48 hours before visits are due to start unless in an emergency. Liverpurrs reserves the right to keep a percentage of monies paid to cover last minute cancellations.
Insurance
Liverpurrs has public liability insurance and is covered by Pet Plan Sanctuary. Any claims that may arise will be through this insurance.
It is agreed that it is the client’s responsibility to ensure that the property, its contents, and pets are adequately insured throughout the duration of the assignment as we will not accept liability for any damage to the property caused by your pet(s).
Liverpurrs will care for your animal as you would, and whilst we will make every effort to ensure your pet is well looked after in your absence, Liverpurrs cannot be held liable for any loss, injury or death to a pet either inside or outside of the home whilst in our care.
Miscellaneous
The client must provide all items necessary for pets to be adequately cared for in the client’s absence. (ie, food, medication, cat litter etc). Should pets require any additional supplies whilst in the care of Liverpurrs, these will be purchased and added to the bill.
The client must provide Liverpurrs with the name and contact number of someone capable of making a decision relating to the pet(s) in an emergency. We will do everything we can to contact the client or clients emergency contacts but in the event we are unable to reach either, Liverpurrs will consult with the vet about the necessary treatment needed.
Liverpurrs will not be held liable for any illnesses or injuries your pets may suffer whilst using our services, nor for the death of a pet.
The client is responsible for payment with the vets directly or payment to Liverpurrs directly if payment is needed immediately.
If you wish for your cat to have free access to a cat flap or to be let out during/inbetween visits we cannot be held liable for any disappearance, injuries or death.
We shall always try and visit your pets as near as possible to the time slot you request but we reserve the right to visit outside of the allotted time slot in case of any situations or problems that may arise on other visits.
You agree for us to take pictures of your pets when we are caring for them and for those pictures to be used on our website or for any marketing purposes.
If we cannot access your property due to a faulty key or lock, then there will be no refund for the cost of the visit.
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